Here you can find answers to frequently asked questions about renting a car in Iceland.
Questions include: what are the requirements to rent a car, what documents do I need to provide, what kind of insurance is available, what types of payment are accepted, what are the age restrictions, what additional fees may be charged, and what additional services may be available.
Additionally, information is provided on what to expect during the car rental process, what to do in the event of an emergency, and tips on how to get the best deals on car rentals in Iceland.
When you're looking to secure an Iceland car rental, there are certain requirements you must fulfill:
Please note that these guidelines are designed to ensure a safe and enjoyable driving experience during your Iceland car rental journey.
All rentals that are booked on our car rental website in Iceland include:
We do not take any deposit from our clients during their car rental. We do however need to see a valid credit card on arrival, which we require to take an imprint of as a guarantee.
If the renter does not have a credit card, we will require them to purchase our premium or premium plus+ insurance package.
Absolutely, at Go Car Rental Iceland, we prioritize your convenience and budget preferences. With our car rental services in Iceland, you have the flexibility to choose how you pay. Feel free to pay the full amount in advance, split it by paying half upfront and the remaining half upon arrival, or take advantage of our 0% prepayment option and pay nothing until you arrive in Iceland. Our car rental Iceland options are designed to give you the freedom to manage your expenses as you see fit!
Yes, you have to be at least 20 years old to rent a car with us. That includes a 2WD car or a medium-sized 4WD vehicle. If you're looking for a luxury car rental or a large 4WD Vehicle, you have to be at least 23 years old.
Yes, the minimum rental period for a car rental in Iceland is 24 hours. Although you are welcome to return the vehicle earlier, please note that the minimum billing is for one full day. This policy ensures that we can maintain the high-quality service and vehicle readiness that our customers expect from a premier car rental in Iceland.
Almost certainly, although we will need to understand the writing on it, so it needs to be in Western alphabetical letters.
Otherwise, we will need to see a translated copy of your driver's license in English or you will need to have an international driver's license.
If not, make sure to bring an International Driver's License/Translation.
Yes, you can rent a car in Reykjavik and drop it off at Keflavik International Airport. There is an abundance of car rental sites located both in and around the city to provide you greater freedom when travelling via rental car.
When making your reservation, be sure to select a one-way rental, starting in Reykjavik and ending in Kelfavik. And please note that a fee of 50 euros applies for this service.
Yes, you can modify your reservation after completing your booking. All you have to do is click the link to My Booking. If you run into any issues, please reach out to us! You can use our live chat feature on the website or give us a call.
For cancellations, please visit our cancellation page www.gocarrental.is/cancellation l to process your request.
At Keflavik International Airport
Our facility is a mere 5-minute drive from the airport, located at Fuglavík 43, 230 Reykjanesbær. After you land, simply head to the Meeting Point in the departure area of the terminal to find our shuttle bus service. Here are the steps to reach the Meeting Point:
In Reykjavik
you can visit our main office for car rentals in Iceland at Skógarhlíð 16, 105 Reykjavik. It's centrally positioned for effortless access and maximum convenience. Our Reykjavik office is prepared to handle all aspects of your car rental needs, from pick-up to drop-off. To further ease your rental process, we offer a complimentary shuttle service for all our customers within the Reykjavik area, ensuring that your experience with car rentals in Iceland is as smooth and hassle-free as possible.
Our friendly service hours are pretty flexible to fit your needs!
Keflavik International Airport (KEF)
From the 15th of May to the 15th of September, our office operates continuously, providing 24/7 service. Following this period, our operating hours shift to 05:00 - 20:00. Regardless of the time or day, our self-service facilities are accessible 24 hours a day, every day throughout the year, ensuring you can pick up or drop off your vehicle at your convenience.
Reykjavik
In Reykjavik, our doors are open from 08:00 - 17:00. Don't worry about drop-offs, we accept returns 24/7. However, please note we do close for pick-ups on a few specific dates: December 24th, December 25th, and from 14:00 on December 31st until 14:00 on January 1st.
For those who have arranged Iceland car rentals with us and need to pick up their car outside of regular business hours, we offer a convenient self-service pickup at Keflavik International Airport, available 24/7, every day of the year.
Additionally, we accommodate night pickups and drop-offs. Our Iceland car rentals service includes flight tracking to ensure your vehicle is ready upon your arrival, regardless of the time. When you arrive, our representative will be waiting for you at the airport's meeting point in the departure hall, ready to assist with your car rental needs.
In an unusual scenario like that, we will make sure to give you a similar model of the vehicle. We want to make sure you get what you pay for! So we would discuss this with you at the time of pickup if it were to ever happen.
When renting a car in Iceland, it's standard for the vehicle renter to provide either a credit card or debit card at the time of vehicle collection. We have a preference for credit cards due to their wide acceptance and security features. However, we also accept debit cards for those who may not have a credit card available.
Should a credit card not be an option for you, we do require the purchase of our premium or premium plus+ insurance package when renting a car in Iceland. This policy helps to ensure that both the renter and the rental agency are adequately protected throughout the rental period.
When driving a rental car in Iceland, be aware that toll fees, parking fees, and entrance fees in certain areas, national parks, and road tunnels are often charged electronically. It's crucial to monitor these charges closely and make payments as required to avoid fines or additional costs.
In the unfortunate event of a breakdown or accident, Go Car Rental Iceland offers 24/7 roadside assistance. Renters should immediately contact the provided emergency number (+354 551-1115). It's essential to ensure safety first; if the situation requires, move the vehicle to a safe location and turn on hazard lights. Always report any damages to the rental company as soon as possible.
The phone call is completely free but if you need help that requires a person to come to your location or finding a garage for you the phone call will cost 12.500 ISK.
No, sleeping in your rental car is not allowed. However, we also offer a variety of camper vans suitable for sleeping through our own line of vehicles at Go Campers. These are ideal for those planning to camp out during their road trip. Conveniently, we operate from the same office location, allowing you to easily explore your options for a comfortable and adventurous journey.
If you go you www.gsmbensin.is, you can see up-to-date prices varying from the cheapest stations up to the most expensive ones, It's usually just a matter of a 2-3 krone per liter difference.
We also give out free Discount cards for use at N1 gas stations in Iceland.
Driving in Iceland can be challenging due to its diverse terrains and unpredictable weather. It's essential to stay updated on the latest weather and road conditions. Go Car Rental Iceland recommends checking official websites for real-time updates. Additionally, always drive according to the conditions, reduce speed in adverse weather, and avoid driving in remote areas during severe weather warnings.
Off-road driving is strictly prohibited in Iceland to protect its delicate nature and landscapes. Driving off designated roads can cause irreversible damage to the environment and result in hefty fines. Always stick to marked roads and paths, and respect the country's nature preservation efforts.
In the event of an accident, customers are obligated to either contact the police or complete an accident report form, typically found in the glove compartment in front of the passenger seat. For the report to be valid, all essential fields must be filled out, and it should be signed by both parties involved.
In such instances, there's no need to contact the police, provided the car can still be driven and no passengers are injured. However, it's imperative to notify the rental station whenever any new damage occurs or after any collision.
This will depend on which vehicle you choose! It is important to find out how many suitcases you are bringing in advance, that way you can make the right decision. You can view all our rental cars here, which have luggage space detailed per vehicle in the description.
Still, need help deciding? Reach out to one of your team members so we can help you find your perfect fit.
For your safety, our Iceland rental cars are equipped with studded winter tires from November 1st to April 15th each year, in compliance with local regulations. Outside of these dates, the use of studded tires is not permitted on Iceland's roads. We ensure that all our rental cars are prepared for Iceland's winter conditions, so you can drive with peace of mind during your visit.
Yes and we highly recommend it!
Our portable WiFi router comes with unlimited data and can be used by multiple devices. The Wifi will work all over Iceland not just in the city. Stay updated on the latest weather and road conditions, or just simply use your phone/computer to binge your favorite movies or tv shows.
Yes, at Go Car Rental Iceland, we are pleased to offer roof boxes as an additional option for your rental vehicle. Our spacious roof boxes have a capacity of 330 liters, providing ample storage for your luggage, outdoor gear, or any other items you may need during your Icelandic adventure. The roof boxes are available for just 25 euros per day, ensuring that you have the extra space you need without breaking the bank.
Please note that roof boxes are currently only available for our Dacia Duster and Subaru Forester models. To reserve a roof box for your rental car, simply add it while making your booking on our website, and our team will ensure that it is ready for you upon arrival. We are committed to making your trip as convenient and enjoyable as possible.
Yes, you will receive the rental car with a full tank and you will need to return the car with a full tank. If the fuel tank is not filled, we will charge a 30€ service fee on top of the fuel charge.
To ensure a smooth return process for your car rentals Iceland, you have the option to add a pre-paid fuel service to your rental agreement. This means you can bring the car back without needing to fill it up beforehand, offering you more convenience and saving time at the end of your journey.
In the spirit of maintaining the high standards of our Iceland rent a car service, while you're not required to fully clean the vehicle before returning it, we do appreciate it if you remove any trash. This helps us keep the cars in excellent condition for our next customers and allows us to uphold the quality service we're known for.
For those who have taken the opportunity to fully embrace the adventurous side of Iceland, there's no need to worry about any dirt or dust that's gathered during your journey. Our professional cleaning team at Iceland rent a car will take care of the thorough cleaning once the car is back with us. After all, it's the rugged beauty of Iceland's landscapes that often leads to the most memorable, albeit sometimes messy, experiences!
Don't hesitate to drop us a line at Contact Us or call us at (+354)5511115