Information for Play Airline customers

You can modify your booking by signing in to your account by pressing here. If your rental starts in less than 24 hours, please contact us through this form by pressing here.

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Cancel Reservation

To cancel your Go Car Rental booking, please complete the form below. For refundable bookings canceled at least 24 hours before pick-up, a full refund will be issued. For non-refundable bookings, we’re happy to reschedule your trip or provide a credit voucher for future use.

Cancellations made less than 10 days before the rental start date are subject to a €30 processing fee, which will be deducted from any applicable refund or credit voucher.

We offer price matching for rebookings made through our website. If your reservation is now listed at a lower rate or you'd like to change car models, contact us directly, we’ll update your booking with no extra fees or exchange rate differences.