常见
问题解答

想在冰岛租车，需要满足以下具体要求：

• 司机必须出示有效驾照原件。若驾照非拉丁字符，则需要国际驾照或翻译。
• 需要有效信用卡。但是，若承租人无信用卡，但添加了 Premium 保险（25 欧元/日），则可接受借记卡。
• 租用两驱车或中型四驱/全驱汽车的最低年龄为 20 岁。对于大型四驱、休旅车或豪华车型，承租人必须至少年满 23 岁。

在我们冰岛的汽车租赁网站中，预订的所有租赁服务包含：

• 不限里程。
• 24% 的增值税。
• 几种保险：如基础车损险（CDW）、加全车损险（SCDW）、碎石险（GP）和盗抢险（TP）。

在客户租车期间，我们不收取任何押金。但是，在客户抵达时，我们需要查看有效信用卡，并要求留印作为担保。

若承租人无信用卡，我们将要求其购买 Premium 保险或 Premium plus+ 保险套餐。

当然，在冰岛 Go Car Rental，您的预算您做主！

您可以选择提前支付全款，或者现在支付一半，到达时再支付另一半。若您想在抵达冰岛之前完全不付款，我们也有 0% 预付款的方式供您选择。我们的支付方式非常灵活！

是的，您必须年满 20 岁才能在此租车。这包括两驱汽车或中型四驱汽车。若您想租一辆豪华车或大型四驱车，您必须至少年满 23 岁。

是的，我们要求租车的最短时间为 24 小时。若您的用车时间少于 24 小时，仍然可以提前还车，但最低收费是一天。

这几乎可以肯定，但我们需要看懂上面的文字，所以它必须是西方字母。

否则，我们需要查看您的翻译版英文驾照，或者您的国际驾照。

若没有，请务必携带国际驾照/翻译。

是的，您可以在雷克雅未克租车，在凯夫拉维克国际机场还车。城市内和周边分布着大量的汽车租赁网点，可在您租车旅行时提供更多便利。

预订时，请务必选择单程租赁，从雷克雅未克开始，到凯夫拉维克结束。请注意，此项服务的费用为 50 欧元。

是的，您可以在完成预订后修改订单。仅需点击"我的预订"链接即可。若您遇到任何问题，请联系我们！您可以在网站中使用我们的即时会话功能或给我们致电。

• 在租车前 24 小时内取消，您可以获得全额退款（100%）
• 若承租人在租赁当天未出现或取消，我们将收取全额租金。

如需取消，请访问我们的取消网站 www.gocarrental.is/cancellation，以便处理您的请求。

Renting a car without a credit card can be tricky but it's not impossible! Most standard rental companies require you to sign for the vehicle with a major credit card, but many agencies now offer alternative payment methods.

With Go Car Rental you are easily able to rent a car without a credit card by simply purchasing our Zero excess insurance package - either the Gold or Platinum insurance.

When renting a car in Iceland, here are the key requirements:

1. Drivers must present a valid driver's license. If the license is not in Latin script, an International Driving Permit or official translation is needed.
2. A credit card in the driver's name is required as a guarantee. Debit cards are accepted if Gold insurance is purchased at 25€ per day.
3. Age requirements vary by vehicle type: 20+ for 2WD and medium 4WD/AWD, 23+ for larger 4WD, SUVs, and luxury models.

These guidelines ensure a safe and enjoyable driving experience in Iceland.

If you're planning a trip to Iceland one of the most important things to keep in mind is that the minimum age for renting a vehicle is 20 years old. In addition, you must have held a valid driver’s license for at least 1 year.

Make sure to thoroughly read and understand the rental agreement. All these regulations are designed to ensure the safety of visitors while driving around Iceland’s stunning landscapes.

When planning a rental car trip to Iceland, there are a few insurance options to consider. All rental car companies in Iceland will offer some form of third-party liability coverage for your rental vehicle, however, it typically only meets the minimum legal requirements.

Go Car Rental offers a variety of additional insurance options, including collision damage waiver (our liability waiver), gravel protection, tire insurance, theft protection and more. Other important things to check include road service and remote location coverage, as well as criteria for who is authorised to drive the rental car. Be sure to ask what is included in each package and weigh the risks against the costs of each insurance option before settling on a policy that's right for you.

While you're not required to fully clean the vehicle before returning it, we appreciate it if you remove any trash. This helps us maintain high standards for the next customers. Don't worry about dirt or dust from your adventures—our professional cleaning team will handle the thorough cleaning once the car is returned. Enjoy the rugged beauty of Iceland without concern!

Yes, you can rent a car in Reykjavik and drop it off at Keflavik International Airport.

When making your reservation, be sure to select a one-way rental, starting in Reykjavik and ending in Keflavik. And please note that a fee of 50 euros applies for this service.

Driving abroad can often be intimidating and that is especially true with a rental car when visiting somewhere like Iceland. Luckily, if you need emergency roadside assistance while driving a rental car, help is readily available. Go Car Rental provide 24/7 roadside assistance to all customers in case of an emergency. Simply call our team and they will help get you back up and running in no time.

Emergency services in Iceland are also more than happy to help any tourists facing car issues, no matter the extent of the problem or the amount of knowledge the driver has about the vehicle so you can travel with confidence.

Renting a car in Iceland with Go Car Rental is a great way to explore the vast landscapes of Iceland. Firstly, you'll need to start by making a reservation on the website, and completing the rental application form. You will need to input the type of car that best suits your needs, your ideal pick up location and the dates you will need the car.

Once your application has been reviewed and approved, you'll be able to pick up the vehicle by presenting your reservation confirmation, driver’s licence and credit card at your chosen location. A member of the Go Car Rental team will then approve the handover and give you the keys to your rental vehicle. Quick and easy!

Upon the end of your rental period, simply fill the tank with gas and return the car and keys for inspection.

Renting with Go Car Rental is a fast and affordable option for those wanting to take a lengthy trip through Iceland. We have some of the best car rental deals on the market.

Driving in Iceland is a unique experience, with long and often isolated roads snaking through the jaw-dropping landscape. The driving conditions can vary depending on the season you visit, but at Go Car Rentals, we can provide a range of vehicles designed to make your journey as safe and comfortable as possible.

Drivers can generally expect well-maintained and sign-posted roads, however, the weather is often unpredictable so it's essential to check that the car you choose is appropriate for the current conditions. You must also always follow road safety rules and regulations to remain safe.

Although driving in Iceland can be challenging with prevalence of f-roads (mountain roads), the majestic natural beauty draws travellers from all across the world and makes the journey worthwhile.

Renting a car in Iceland is a great way to explore the beautiful country and its vast terrain. With so many different types of vehicles available for rent, travelers can choose according to their individual needs and preferences. Whether you're looking for luxury or comfort, affordability or spaciousness, there's something for everyone at Go Car Rentals.

From small economy rental cars and midsize rental cars to larger 4x4 SUV vehicles and spacious minivans , visitors can access terrains inaccessible by public transportation. Before committing to a vehicle, do your research and decide what types of vehicle will work best for you. If you are unsure or have any questions before making a decision, read our reviews or contact the team to ensure you get quality for your money.

凯夫拉维克国际机场

我们的总部距离凯夫拉维克机场仅 5 分钟车程。

我们的地址：Fuglavik 43, 230 Reykjanesbaer

在凯夫拉维克国际机场降落后，我们的穿梭巴士将在候机楼出发区的集合点等候您。

前往汇合点途中的检查点：

• 1. 当您离开到达站后请立即向左转。
• 2. 您将经过“Arion Banki ”，然后请左转。
• 3. 沿着这条路一直走，直到您看到集合点标志。

雷克雅未克

现在，我们在雷克雅未克的总部地址：Skogarhlid 16，105 Revkiavik。

这一中心位置为我们的客户提供了便利。无论您需要取车还是还车，我们雷克雅未克办事处随时竭诚为您服务。

此外，我们还为雷克雅未克附近的所有地区提供往返雷克雅未克的免费班车服务。这项服务旨在为您提供前往我们办事处的无障碍交通服务，确保您的租赁体验全程顺利。

我们的服务时间非常友好灵活，可以满足您的需求！

凯夫拉维克国际机场（KEF）

自 5 月 1 日至 9 月 30 日，我们的办事处持续营业，为您提供全天候服务。在这段时间之后，我们的营业时间改为 05:00 - 20:00。无论何时何地，我们的自助服务设备全天候开放，确保您随时取车或还车。

雷克雅未克

在雷克雅未克，我们的营业时间为 08:00 - 17:00。

无须担心还车，我们接受全天候还车。但是，请注意，我们会在几个特定日期关闭取车服务：12 月 24 日、12 月 25 日、12 月 31 日的 14:00 至 1 月 1 日 14:00。

在凯夫拉维克国际机场，我们提供全年全天候开放的自助取车服务。

我们还提供夜间取车服务，可以追踪您的航班信息，确保汽车在您到达时准备就绪。我们将在机场的到达大厅等候您。

在这种特殊情况下，我们将确保为您提供类似型号的车辆。我们力求您的消费物有所值！因此，若发生这一问题，我们会在取车时与您讨论。

承租人在取车时必须持有信用卡或借记卡。我们更喜欢信用卡。但我们也接受借记卡。

若您无信用卡，我们将要求您购买 Premium 保险或 premium plus+ 保险套餐。

在冰岛驾驶租赁汽车时，请注意，某些地区、国家公园和公路隧道的通行费、停车费和门票通常以电子方式收取。请密切关注这些费用，并按要求付款，以避免罚款或额外费用，这点至关重要。

在不幸发生故障或事故的情况下，冰岛 Go Car Rental 提供全天候道路援助。承租人应立即拨打提供的紧急电话（+354 551-115）。最重要的是确保安全第一。若情况需要，请将车辆移动到安全位置并打开危险信号灯。请务必尽快向租赁公司报告一切损坏情况。

该电话是完全免费的，但若您需要帮助，想要工作人员来您的位置或为您找到汽车修理站，电话将花费 12.500 冰岛克朗。

不，不允许在租车中睡觉。但是，我们也提供各种露营车，请在 Go Campers选择我们自己的车辆睡觉。对于计划在公路旅行期间露营的游客而言，这些是理想选择。方便的是，我们在同一地点办公，您可以轻松探索各种选择，享受舒适和冒险之旅。

请您访问 www.gsmbensin.is，即可看到最新的价格，从最便宜的到最贵的，通常只是每升 2-3 克朗的差价。

我们还提供免费折扣卡，可在冰岛的 N1 加油站使用。

由于地形多变，天气变幻莫测，在冰岛开车极具挑战性。随时了解最新的天气和路况是很重要的。

冰岛 Go Car Rental 建议您查看官网，以获取实时更新。此外，请始终根据行车条件驾驶，恶劣天气时请降低车速。在恶劣天气警告期间，请避免在偏远地区驾驶。

在冰岛，越野驾驶是严令禁止的，以保护脆弱的自然和景观。在明令禁止的道路驾驶可能会对环境造成不可逆的破坏，并导致巨额罚款。始终坚持在有标记的道路和路线中行驶，尊重国家为自然保护做出的努力。

若发生事故，客户有义务联系警方或填写事故报告表（通常可在乘客座位前的杂物箱中找到）。为使报告有效，必须填写所有要求的内容，并由相关双方签字。

在这种情况下，若车还能开，无乘客受伤，则没有必要报警。但是，无论何时发生新的损坏或发生任何碰撞后，都必须通知租赁站点。

When renting a car in Iceland, here are the key requirements:

1. Drivers must present a valid driver's license. If the license is not in Latin script, an International Driving Permit or official translation is needed.
2. A credit card in the driver's name is required as a guarantee. Debit cards are accepted if Gold insurance is purchased at 25€ per day.
3. Age requirements vary by vehicle type: 20+ for 2WD and medium 4WD/AWD, 23+ for larger 4WD, SUVs, and luxury models.

These guidelines ensure a safe and enjoyable driving experience in Iceland.

All rentals that are booked on our car rental website in Iceland include:

• Unlimited mileage.
• 24% VAT tax.
• Silver insurance package (Collision Damage Waiver, Super Collision Damage Waiver, Gravel Protection, and Theft Protection)

We don't require a deposit for car rentals. However, a valid credit card must be presented upon arrival for an imprint as a guarantee.

If you don't have a credit card, you will need to purchase our Gold insurance package.

At Go Car Rental Iceland, we believe in making your travel experience as seamless as possible. When booking your rental car up to 3 months in advance, you can take advantage of our 0% prepayment option, allowing you to pay the full amount upon arrival. For bookings made more than 3 months ahead, a 25% minimum payment is required at the time of reservation. Our flexible payment options are designed to give you control over your budget, ensuring a stress-free start to your Icelandic adventure!

Yes, the minimum rental period for a car rental in Iceland is 24 hours. Although you are welcome to return the vehicle earlier, please note that the minimum billing is for one full day.

This policy ensures that we can maintain the high-quality service and vehicle readiness that our customers expect from a premier car rental in Iceland.

Yes, the minimum rental period for a car rental in Iceland is 24 hours. Although you are welcome to return the vehicle earlier, please note that the minimum billing is for one full day.

This policy ensures that we can maintain the high-quality service and vehicle readiness that our customers expect from a premier car rental in Iceland.

Almost certainly, although we will need to understand the writing on it, so it needs to be in Western alphabetical letters.

Otherwise, we will need to see a translated copy of your driver's license in English or you will need to have an international driver's license.

Yes, you can rent a car in Reykjavik and drop it off at Keflavik International Airport.

When making your reservation, be sure to select a one-way rental, starting in Reykjavik and ending in Keflavik. And please note that a fee of 50 euros applies for this service.

Yes, you can modify your reservation after completing your booking. All you have to do is click the link to My Booking. If you run into any issues, please reach out to us! You can use our live chat feature on the website or give us a call.

Yes, you can cancel your booking for free if you choose the refundable payment option when making your reservation.

Please ensure cancellations are made at least 24 hours before the rental period begins to qualify for a full refund. For last-minute cancellations or no-shows on the day of the rental, the full rental price will be charged.

To cancel, visit our cancellation page at www.gocarrental.is/cancellation.

Yes, you can use a debit card to rent a vehicle with us. However, we require that renters using a debit card purchase our Gold insurance.

This ensures that both you and the vehicle are fully protected throughout the rental period.

每年自 11 月 1 日至 4 月 15 日，我们所有的租赁汽车都配备冬季防滑钉轮胎。在其他时间，冰岛的法规和规则禁止使用防滑钉轮胎。

是的，我们强烈推荐您使用！

我们的便携式无线网络路由器具有无限流量，可供多个设备使用。无线网络将在整个冰岛运行，而不仅仅是在城市里。您可以随时了解最新的天气和路况，或者只是使用手机/电脑观看您最喜爱的电影或电视节目。

是的，在冰岛 Go Car Rental，我们很高兴为您的租赁车辆提供车顶箱作为额外选项。

我们宽敞的车顶箱容量为 330 升，为您的行李、户外装备，或您在冰岛探险期间可能需要的任何其他物品提供充足的存储空间。车顶箱每日仅需 25 欧元，满足您所需的额外空间，而不会让您花太多钱。

请注意，车顶箱目前仅适用于我们的 Dacia Duster 和 Subaru Forester 车型。

若想为您的租车预订车顶箱，在网站预订时仅需添加该服务即可，在您抵达后，我们的团队将确保为您准备好车顶箱。

我们竭诚为您服务，保证您的旅行方便且愉快。

Keflavik International Airport (KEF)

Our facility is a mere 5-minute drive from the airport, located at Fuglavík 43, 230 Reykjanesbær. After you land, simply head to the Meeting Point in the departure area of the terminal to find our shuttle bus service. Here are the steps to reach the Meeting Point:

1. Exit the arrivals and turn left immediately.
2. Pass by "Arion Banki" and take another left turn.
3. Follow the path until you see the Meeting Point sign.

Reykjavik Area

you can visit our main office for car rentals in Iceland at Skógarhlíð 16, 105 Reykjavik. It's centrally positioned for effortless access and maximum convenience.

Our Reykjavik office is prepared to handle all aspects of your car rental needs, from pick-up to drop-off. To further ease your rental process, we offer a complimentary shuttle service for all our customers within the Reykjavik area, ensuring that your experience with car rentals in Iceland is as smooth and hassle-free as possible.

Self-Service

Our self-service location is a 3-minute walk from the airport, at Blikavöllur 2, 235 Keflavík, in the same building as the airport hotel but on the far side. This location offers 24/7 access for picking up and dropping off your rental car keys using the KeyBox system. Please note that this location is only available for those who opt for GO Self-Service in advance.

Keflavik International Airport (KEF)

From the 1st of June to the 30th of September, our office operates continuously, providing 24/7 service. From the 1st of October to the 31st of May, our operating hours shift to 05:00 - 20:00.

Reykjavik

Our Reykjavik office is open from 08:00 to 16:00 every day of the week. Drop-offs are accepted 24/7; however, pick-ups are not available on December 24th, December 25th, and from 14:00 on December 31st until 14:00 on January 1st. Our free shuttle service operates daily from 08:00 to 16:00.

Self-Service

Our self-service location at Blikavöllur 2, 235 Keflavík, is available 24/7 for picking up and dropping off rental car keys using the KeyBox system. This service is only available to those who opt for GO Self-Service in advance. The self-service location remains accessible even during holidays and after hours, providing you with the flexibility to collect or return your vehicle at your convenience.

If you need to pick up your iceland car rentals outside of regular business hours, we offer a convenient self-service pickup at Blikavöllur 2, 235 Keflavík, near Keflavik International Airport. This location is a 3-minute walk from the airport and is available 24/7, every day of the year. Please note that this service is only available to those who opt for GO Self-Service in advance.

In an unusual scenario like that, we will make sure to give you a similar model of the vehicle. We want to make sure you get what you pay for! So we would discuss this with you at the time of pickup if it were to ever happen.

When renting a car in Iceland, it's standard for the vehicle renter to provide either a credit card or debit card at the time of vehicle collection. We have a preference for credit cards due to their wide acceptance and security features. However, we also accept debit cards for those who may not have a credit card available.

Should a credit card not be an option for you, we do require the purchase of our Gold insurance package when renting a car in Iceland. This policy helps to ensure that both the renter and the rental agency are adequately protected throughout the rental period.

While it is not mandatory to check-in online before picking up your rental car, we highly recommend it for a faster and smoother experience. By completing the online check-in, you won't need to sign any documents or make payments at the counter.

However, if you opt for the GO Self-Service, online check-in is required. This ensures that all payments are made and documents are signed before your arrival, allowing us to place your keys in the self-service Key Box and enabling you to pick up your car at your convenience.

是的，您将收到加满油的租车，您也需要加满油还车。若油箱未加满，我们将在燃油费的基础上收取 30 欧元的服务费。

预付的燃油可以添加至您的租金中，如此就不需要在还车前给租车加满油了

When driving a rental car in Iceland, be aware that toll fees, parking fees, and entrance fees in certain areas, national parks, and road tunnels are often charged electronically. It's crucial to monitor these charges closely and make payments as required to avoid fines or additional costs.

In the unfortunate event of a breakdown or accident, Go Car Rental Iceland offers 24/7 roadside assistance. Renters should immediately contact the provided emergency number (+354 551-1115). It's essential to ensure safety first; if the situation requires, move the vehicle to a safe location and turn on hazard lights. Always report any damages to the rental company as soon as possible.

The phone call is completely free but if you need help that requires a person to come to your location or finding a garage for you the phone call will cost 12.500 ISK.

No, sleeping in your rental car is not allowed. However, we also offer a variety of camper vans suitable for sleeping through our own line of vehicles at Go Campers.

These are ideal for those planning to camp out during their road trip. Conveniently, we operate from the same office location, allowing you to easily explore your options for a comfortable and adventurous journey.

If you go you www.gsmbensin.is, you can see up-to-date prices varying from the cheapest stations up to the most expensive ones, It's usually just a matter of a 2-3 krone per liter difference.

We also give out free Discount cards for use at N1, ÓB and Olís gas stations in Iceland.

Driving in Iceland can be challenging due to its diverse terrains and unpredictable weather. It's essential to stay updated on the latest weather and road conditions.

Go Car Rental Iceland recommends checking official websites for real-time updates. Additionally, always drive according to the conditions, reduce speed in adverse weather, and avoid driving in remote areas during severe weather warnings.

Off-road driving is strictly prohibited in Iceland to protect its delicate nature and landscapes. Driving off designated roads can cause irreversible damage to the environment and result in hefty fines. Always stick to marked roads and paths, and respect the country's nature preservation efforts.

In the event of an accident, customers are obligated to either contact the police or complete an accident report form, typically found in the glove compartment in front of the passenger seat. For the report to be valid, all essential fields must be filled out, and it should be signed by both parties involved.

In such instances, there's no need to contact the police, provided the car can still be driven and no passengers are injured. However, it's imperative to notify the rental station whenever any new damage occurs or after any collision.